Understanding Your Needs.
Springfield Creamery is a pioneering, family-owned dairy rooted in the heart of Oregon. Famous for Nancy’s Yogurt and known for setting the gold standard in probiotic-rich, organic cultured dairy. With decades of innovation, community leadership, and an unwavering commitment to quality, Springfield Creamery is more than a creamery, it’s a brand with soul.
But operating a specialty food manufacturing business brings unique challenges. From maintaining consistent cold-chain operations, to ensuring food safety, managing evolving FDA regulations, and protecting the people who power your brand, your risk landscape is complex. You need an insurance partner who understands the nuances of food production, takes the time to get it right, and helps protect the legacy you’ve worked hard to build, without slowing down your momentum.
HUB Team Haugen + Springfield Creamery
What This Page Is For:
This webpage is a example of how we market your business to insurance carriers. At HUB on Team Haugen, we build tailored underwriting pages to give carriers a clear understanding of your company, operations, and risk profile.
By showcasing your story, strengths, and specific insurance needs, we give underwriters the information they need to quote accurately and competitively. More importantly, it helps us create deeper engagement with underwriters, so we can negotiate from a place of partnership and knowledge, leading to better coverage and better pricing for you.
Safety and Operational Risk Management at Springfield Creamery
Springfield Creamery is a trusted name in cultured dairy, known for producing Nancy’s Yogurt and pioneering the use of live probiotics in the U.S. With a legacy rooted in family values, health, and sustainability, Springfield Creamery prioritizes safety and quality across every corner of its operations. From milk intake to final packaging.
That same dedication to wellness extends to its people, products, and facility practices.
Key risk management measures include:
Food Safety and Regulatory Compliance
Strict adherence to FDA and USDA food safety protocols ensures product integrity and consumer trust. The facility operates under a robust HACCP plan and undergoes routine third-party audits and inspections to meet or exceed industry standards.
Sanitation and Allergen Control
Rigorous sanitation procedures are in place throughout the production floor, with dedicated zones for allergen control and regular surface testing to minimize contamination risk. Cleaning schedules and chemical usage are carefully documented and verified daily.
Employee Safety and Training
All employees receive comprehensive onboarding and ongoing training focused on personal protective equipment, ergonomics, lockout/tagout procedures, and emergency response. Safety culture is reinforced through daily shift huddles and clearly posted SOPs.
Cold Chain and Equipment Management
Refrigeration systems are monitored continuously to maintain product temperature, quality, and shelf life. Preventative maintenance is scheduled regularly for pasteurizers, fillers, and refrigeration units to reduce downtime and safety risks.
Quality Assurance and Product Testing
Each batch of yogurt undergoes detailed quality checks. From pH levels to probiotic counts before it’s approved for distribution. This ensures that every cup meets Springfield Creamery’s high standards for nutrition, taste, and consistency.
These practices allow Springfield Creamery to operate with precision and care while honoring the legacy of the Kesey family and the integrity of the Nancy’s brand. At Springfield Creamery, safety is more than a requirement. It’s a reflection of their promise to customers and community alike.
Operational Efficiency with Safety at the Core
At Springfield Creamery, operational excellence is rooted in the same values that have defined the brand for decades. Family, integrity, and a commitment to wellness. From culturing and filling to cold storage and distribution, every step of the process is designed with both efficiency and safety in mind, ensuring Nancy’s products meet the highest standards before reaching shelves.
Key strategies include:
Streamlined Production and Workflow Design
Production areas are configured to promote safe, ergonomic movement and reduce bottlenecks. Equipment and ingredients are strategically organized to support clean handoffs, minimize cross-contamination risk, and maintain a consistent, efficient flow from fermentation to final packaging.
Cold Storage and Material Handling
Refrigeration zones are clearly marked and monitored to maintain product integrity. Material handling equipment is operated by trained staff following clear procedures to protect both product and personnel, with storage systems designed to minimize strain and ensure safe stacking.
Packaging Precision and Fulfillment Protocols
Every container of Nancy’s Yogurt is filled, sealed, and labeled with care. Fulfillment teams follow detailed quality checklists to verify product specs and expiration dates, ensuring that each order is packed accurately, handled safely, and shipped in a timely manner.
Distribution Coordination and Cold Chain Integrity
Springfield Creamery works closely with carriers to ensure seamless, temperature-controlled delivery. Routes are planned for efficiency and reliability, with insulated loading and clear communication between warehouse and transportation teams.
By integrating safety into every layer of its operation, Springfield Creamery continues to deliver nutritious, probiotic-rich yogurt with the care and consistency customers have trusted for generations. At Springfield Creamery, operational efficiency is more than a metric—it’s part of their culture of doing what’s right.e and integrity.
HUB International, Springfield Creamery Property Report
HUB International, Springfield Creamery Loss Runs
HUB International, Springfield Creamery Fleet Safety Manuals
Why We Are the Best Fit for Springfield Creamery
Springfield Creamery deserves a broker who:
Understands Food Manufacturing and Cold Chain Operations:
We specialize in serving food and beverage producers. Especially those with live cultures, temperature-sensitive products, and regulatory oversight. We understand the unique exposures you face, from refrigerated processing and packaging to sanitation protocols, supply chain management, and evolving FDA compliance.
Delivers Responsive, Personal Service:
Our team is local, available, and deeply committed to supporting your operations. When questions come up or quick action is needed, you can count on us to respond with clarity and urgency. We act like an extension of your team, not just your broker.
Customizes Coverage Around Your Facilities and Brand:
Your business is one of a kind, and your insurance should reflect that. We tailor programs around your equipment, fermentation and cold storage risks, distribution model, and brand reputation. Ensuring coverage that protects what matters most, from facility to consumer shelf.
Advocates Relentlessly on Your Behalf:
Whether we’re negotiating rates, managing claims, securing broader coverage terms, or guiding you through renewal strategy, we operate with your best interests at the forefront. We’re here to simplify insurance and support your long-term success.
You deserve a broker who understands food production, cold chain logistics, and the trust your brand represents. HUB International and Team Haugen are the right fit for Springfield Creamery.
Meet Team Haugen
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Marcia Hawkins
Account Manager II – Commercial Lines
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Sidnee Johnson
Account Manager II
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Robyn Burgess
Associate Account Manager – Commercial Lines
Springfield Creamery represents the kind of stable, well-managed business underwriters value.
As a family-owned, legacy food manufacturer with deep roots in the Eugene community, Springfield Creamery offers decades of consistent leadership, a strong culture of safety, and a proven commitment to quality. From the first batch of yogurt in 1960 to today’s national distribution of Nancy’s products.
With a focus on clean ingredients, live probiotics, and responsible production practices, Springfield Creamery operates with discipline and care across every area of the business, from production and sanitation to cold chain logistics and employee training.
Partnering with Springfield Creamery is a strong underwriting opportunity. Offering alignment with a respected, community-centered organization that prioritizes regulatory compliance, operational excellence, and long-term sustainability.