Welcome Underwriters.

About Mountain Rose Herbs.

This page has been thoughtfully developed to provide a strategic, well-rounded view of Mountain Rose Herbs, a mission-driven, Oregon-based company with a national reputation for quality, sustainability, and integrity in the herbal and natural products industry.

Founded in 1987 and headquartered in Eugene, Mountain Rose Herbs is a pioneer in the organic herb market, setting the standard for responsible sourcing, transparency, and environmental stewardship. What began as a small herbal apothecary has grown into one of the most trusted names in organic botanicals, serving a loyal customer base across the U.S. and beyond.

As you explore the information below, you’ll see what sets Mountain Rose Herbs apart. Their operations are defined by a deep-rooted commitment to sustainability, from their zero-waste initiatives and LEED certified facilities to their support for regenerative agriculture and fair trade partnerships. Every product they offer, from teas and tinctures to essential oils and bulk herbs, is carefully vetted for quality, purity, and ethical sourcing.

But Mountain Rose Herbs is more than a product supplier. They are a values-driven organization focused on education, community impact, and environmental advocacy. Their leadership team brings both vision and discipline, cultivating a workplace culture that emphasizes employee well-being, continuous improvement, and operational excellence.

We believe Mountain Rose Herbs represents a high-quality insurance risk, anchored by stable ownership, thoughtful growth, and a proven commitment to doing business the right way. Their blend of operational rigor and values-based leadership makes them an ideal partner for insurers who understand the value of purpose-driven companies.

We invite you to learn more below and would welcome the opportunity to support Mountain Rose Herbs through customized insurance solutions that protect their people, products, and mission.

Let’s work together to safeguard a brand that has helped define sustainable commerce in Oregon and beyond for nearly four decades.

Safety and Operational Risk Management at Mountain Rose Herbs

Mountain Rose Herbs brings a thoughtful, proactive approach to safety and operational risk management, balancing high standards of workplace safety with a deep commitment to sustainability and product integrity. As a manufacturer and distributor of organic herbs, teas, essential oils, and body care products, their operations require careful coordination of inventory handling, production processes, and regulatory compliance.

Key risk management measures include:

Production and Inventory Handling: All materials are handled in controlled environments with strict adherence to GMP (Good Manufacturing Practices). Staff operating equipment receive thorough training, and inventory is managed through systems that ensure both product quality and worker safety. Packaging and fulfillment areas are organized to prevent injury and contamination, supporting efficiency and safety at every step.

Workplace Safety and Training: Employees participate in comprehensive safety programs that cover proper lifting techniques, chemical handling, emergency response, and equipment operation. Regular safety audits and refresher trainings ensure that best practices are upheld throughout the facility.

Quality Control and Regulatory Compliance: The company operates under rigorous quality control protocols that meet or exceed FDA, USDA Organic, and OSHA requirements. Product testing, cleanliness standards, and documented procedures help mitigate risks associated with contamination, mislabeling, or product recall.

Environmental and Waste Management: Mountain Rose Herbs is deeply committed to sustainability. Waste is minimized through reuse and recycling programs, hazardous materials are disposed of responsibly, and energy-efficient systems are used across their facilities. These efforts reduce environmental impact while supporting regulatory compliance.

Security and Loss Prevention: Access to production and storage areas is restricted and monitored to protect sensitive materials and intellectual property. Inventory controls and batch tracking ensure traceability from supplier to shelf, adding another layer of protection for customers and the business.

Through this disciplined approach, Mountain Rose Herbs maintains a clean, secure, and compliant operation, supporting its mission to deliver the highest quality herbal products while protecting the safety of its employees, customers, and the environment.

Operational Efficiency with Safety at the Core

At Mountain Rose Herbs, operational efficiency goes hand in hand with safety, sustainability, and long-term reliability. From raw material intake to order fulfillment and quality assurance, every aspect of their workflow is designed with intention—supporting their mission to deliver pure, ethically sourced products while protecting the well-being of their team and customers.

Key strategies include:

Structured Material Handling: Whether it’s bulk herbs arriving from suppliers or customer orders being packed for shipment, every movement of product is managed with care. Trained employees follow clearly defined procedures using calibrated equipment to minimize cross-contamination and ensure product integrity.

Facility Safety and Compliance: Mountain Rose Herbs meets or exceeds OSHA, FDA, and USDA Organic standards across its operations. Facilities are regularly inspected for cleanliness, fire safety, and ventilation, with proper storage protocols in place for flammable and perishable materials. Emergency exits, fire extinguishers, and safety signage are maintained and routinely audited.

Sustainable Logistics and Waste Reduction: Delivery processes are designed for both environmental and operational efficiency. Routes are coordinated to minimize emissions, and packaging is selected to reduce waste without compromising product safety. Recycling and composting programs help divert materials from landfills and support zero-waste goals.

By embedding safety and sustainability into every layer of its operations, Mountain Rose Herbs delivers more than just high-quality products. They offer a reliable, transparent, and values-aligned experience that benefits their employees, customers, and the planet.

HUB International, Mountain Rose Herbs Auto Report

HUB International, Mountain Rose Herbs Loss Runs

HUB International, Mountain Rose Herbs Property Report

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Meet Team Haugen

  • Smiling man in a sweater, black and white portrait.

    Logan Haugen

    SVP, Commercial Lines, Team Haugen Lead

  • Black and white portrait of a smiling person in a suit.

    Spencer Haugen

    Associate Advisor, Commercial Lines

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    Hayden Haugen

    Associate Advisor, Commercial Lines

  • Black and white portrait of a smiling man in a suit.

    Don Watson

    Client Services Advisor – Commercial Lines

  • Linda Shaddon

    Sr. Account Manager

  • Marcia Hawkins

    Account Manager II – Commercial Lines

  • Sidnee Johnson

    Account Manager II

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    Emily Lubman

    Workers Comp / Director, Risk Management

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    Alexander D’Arcy

    Workers Compensation Claims Analyst

  • Robyn Burgess

    Associate Account Manager – Commercial Lines

Mountain Rose Herbs represents the kind of mission-driven, well-managed business underwriters value.

As a privately held, Oregon-based company with decades of steady growth, Mountain Rose Herbs brings a proven track record of operational discipline, leadership continuity, and a deep commitment to safety and sustainability across every area of the business.

From their GMP-compliant production facility to comprehensive employee training and rigorous quality controls, Mountain Rose Herbs operates with precision and care, demonstrating the characteristics of a top-tier insurance risk.

Partnering with Mountain Rose Herbs is a strong underwriting opportunity, offering alignment with a values-led organization that prioritizes environmental stewardship, regulatory compliance, and long-term operational resilience.