Welcome Underwriters.
About Mereté Hotel Management.
This page has been thoughtfully developed to provide a strategic, well-rounded view of Mereté Hotel Management, a hospitality group headquartered in Oregon that has earned a reputation for excellence through innovation, leadership, and a deep-rooted commitment to guest experience.
As you explore the information below, you’ll gain insight into what makes Mereté unique in the hospitality sector. With a diverse portfolio of branded and independent properties throughout the Pacific Northwest and beyond, Mereté combines disciplined hotel management with a people-first culture that consistently drives performance. Their team brings together decades of operational expertise, guided by a mission to deliver value to guests, employees, and property owners alike.
Mereté doesn’t just manage hotels, they create experiences. Their approach to hospitality is grounded in personalized service, well-maintained properties, and a constant eye toward improvement. Behind the scenes, their leadership prioritizes safety, regulatory compliance, and risk mitigation, while investing in training and systems that promote long-term sustainability and growth.
We believe Mereté represents a strong, stable insurance risk, driven by experienced management, consistent operational discipline, and a thoughtful, measured approach to expansion. Their track record of success across multiple brands, combined with their deep ties to the Pacific Northwest, positions them as a reliable and forward-thinking partner in a competitive industry.
We invite you to learn more below, and would welcome the opportunity to support Mereté’s continued success through tailored insurance solutions and proactive risk management strategies.
Let’s work together to protect a hospitality leader known for setting the standard in comfort, service, and operational excellence.
Safety & Operational Risk Management at Mereté Hotel Management
Mereté Hotel Management brings a proactive, systems-driven approach to safety and operational risk management. Creating environments that are secure, welcoming, and professionally run for guests, employees, and ownership groups. Operating across a range of branded and independent hotel properties, Mereté integrates industry best practices and internal standards to ensure consistency, reliability, and protection at every level.
Key risk management measures include:
Property Safety Protocols: Each property maintains a detailed safety plan tailored to its layout, location, and brand requirements. Routine inspections of guest rooms, common areas, kitchens, and exterior grounds help prevent accidents and ensure a consistently high-quality guest experience.
Employee Training & Accountability: Team members receive ongoing safety and compliance training, including topics such as hazard communication, slip-and-fall prevention, equipment use, and emergency response procedures. Mereté emphasizes a culture of accountability, with training reinforced through audits, documentation, and brand compliance programs.
Guest Security & Privacy: Mereté hotels employ a mix of physical security measures and digital safeguards, including secure access systems, well-lit common areas, and policies for handling sensitive guest information. Staff are trained to recognize and respond to security concerns swiftly and professionally.
Loss Prevention & Incident Management: Each location follows a standardized approach to incident tracking, with reporting systems in place to log injuries, claims, or property damage. Loss prevention is embedded into daily operations—from safe cash-handling procedures to controlled access to back-of-house areas.
Facility Maintenance & Regulatory Compliance: Preventative maintenance programs are in place to reduce equipment failures and infrastructure-related risks. HVAC, electrical, and fire suppression systems are routinely serviced, and all properties comply with local health, fire, and safety regulations.
Mereté’s approach to safety and operations is grounded in discipline, consistency, and care. This risk management foundation supports their commitment to delivering top-tier hospitality while protecting the well-being of guests, employees, and property assets across their portfolio.
Operational Efficiency with Safety at the Core
At Mereté Hotel Management, operational efficiency goes hand in hand with safety, hospitality, and long-term performance. From front desk operations to housekeeping, food service, and facility management, Mereté prioritizes structured processes and a culture of care to ensure a seamless experience for guests, staff, and ownership partners.
Key strategies include:
Standardized Property Procedures: Each hotel in the Mereté portfolio operates under clearly defined service protocols tailored to the property’s brand, layout, and local requirements. These procedures promote consistency in room preparation, guest service, and maintenance response—delivering dependable quality across locations.
Life Safety & Regulatory Compliance: Mereté properties adhere to strict fire and life safety codes, with routine checks of fire alarms, suppression systems, and emergency exits. Housekeeping and engineering teams are trained on chemical handling, equipment use, and OSHA standards to maintain a safe working environment.
Efficient Facility Operations: Preventative maintenance schedules are used to keep systems like HVAC, elevators, and plumbing running reliably. Work orders are tracked digitally, ensuring timely completion and reducing the risk of guest disruption or equipment failure.
Back-of-House Coordination: Internal departments, from housekeeping to banquet teams, operate with coordinated checklists and digital tools that promote accountability and efficiency. This back-end structure supports smooth guest experiences and reduces operational friction.
Through these disciplined, safety-first practices, Mereté Hotel Management delivers a reliable and refined hospitality experience. Protecting both people and property while upholding the service standards their guests and partners have come to expect.
Locations
Washington
Burlington
Grand Mound
Oregon:
Eugene
Bend
Grants Pass
Medford
Hood River
Hermiston
Roseburg
HUB International, Mereté Hotel Management Property Report
Report
HUB International, Mereté Hotel Management Loss Runs
HUB International, Mereté Hotel Management Safety Manuals
Meet Team Haugen
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Hannah Harderson
VP, Commercial Insurance
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Marcia Hawkins
Account Manager II – Commercial Lines
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Sidnee Johnson
Account Manager II
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Robyn Burgess
Associate Account Manager – Commercial Lines
Mereté Hotel Management represents the kind of stable, well-run organization underwriters value.
With a seasoned leadership team and a portfolio of high-performing hotel properties, Mereté brings a proven track record of operational excellence, brand compliance, and long-term asset stewardship. Their deep hospitality experience is matched by a consistent commitment to guest safety, regulatory compliance, and risk mitigation.
From well-maintained facilities to structured employee training and strong back-of-house protocols, Mereté operates with the level of discipline and foresight that reflects a strong risk profile.
Partnering with Mereté is a compelling underwriting opportunity, offering alignment with a hospitality operator that values consistency, accountability, and proactive management across every property they serve.