Welcome Underwriters.
About Jerry’s Home Improvement Center.
This page has been thoughtfully developed to give you a clear, strategic, and well-rounded understanding of Jerry’s Home Improvement—a family-owned, Oregon-based business that has built a legacy on trust, service, and community impact since 1961.
As you explore the information below, you’ll see how Jerry’s stands apart in the home improvement industry. With locations in Eugene and Springfield, Jerry’s combines the scale and selection of a big-box retailer with the heart and service of a locally owned business. Their operations are rooted in strong leadership, a deep commitment to safety and customer experience, and a long-standing tradition of investing in the communities they serve.
Jerry’s doesn’t just sell building materials—they empower people to build better. From DIYers to professional contractors, their team focuses on delivering quality products, expert guidance, and reliable service at every step. Behind the scenes, their disciplined operational model emphasizes efficient logistics, loss control, employee safety, and ongoing training—all of which contribute to their reputation as a well-run, high-performing business.
We believe Jerry’s Home Improvement represents a high-quality insurance risk—anchored by strong values, experienced management, and thoughtful long-term planning. Their steady growth, operational excellence, and deep community roots make them a standout partner in today’s marketplace.
We invite you to learn more below—and would welcome the opportunity to discuss how we can support Jerry’s continued success through strategic insurance placement and proactive risk management.
Let’s work together to protect and empower a brand that has helped shape Oregon homes and neighborhoods for over 60 years.
Safety & Operational Risk Management at Jerry’s Home Improvement
Jerry’s Home Improvement takes a proactive, disciplined approach to safety and operational risk management—ensuring a secure, efficient, and welcoming environment for both customers and employees. With a high-volume retail setting that includes large inventory movement, customer interaction, and onsite logistics, Jerry’s integrates safety, accountability, and process discipline into every aspect of its operation.
Key risk management measures include:
Inventory & Material Handling: Forklifts, loaders, and material-handling equipment are operated by certified employees and regularly inspected. Aisles and storage areas are organized for both efficiency and customer safety, reducing trip hazards and product-related incidents.
Onsite Security & Loss Prevention: Security systems, access controls, and trained staff help deter theft and protect high-value items. Jerry’s stores are also equipped with real-time surveillance and incident tracking protocols to maintain a safe shopping environment.
Employee Safety Training: All team members participate in ongoing safety programs, from ladder safety and lifting techniques to emergency preparedness and first aid. These trainings are reinforced through signage, routine check-ins, and department-level accountability.
Customer & Facility Safety: Floors, walkways, and outdoor areas are inspected daily to prevent slips, trips, and falls. Hazardous materials are stored and labeled per regulatory standards, and spill containment procedures are in place throughout the store.
Environmental Responsibility: Jerry’s follows best practices for waste disposal, recycling, and safe handling of materials such as paints, solvents, and treated lumber—reflecting their ongoing commitment to sustainability and community wellbeing.
These measures enable Jerry’s to operate with precision, care, and a deep sense of responsibility—providing a safe, efficient retail experience while protecting the health and well-being of its team, customers, and the community it proudly serves.
Operational Efficiency with Safety at the Core
At Jerry’s Home Improvement, operational efficiency isn’t just about moving product—it’s about doing so safely, responsibly, and with a focus on long-term reliability. From warehouse logistics to customer service and vendor coordination, Jerry’s integrates thoughtful planning and safety-minded practices into daily operations to support a seamless retail experience.
Key strategies include:
Structured Material Handling: Every product movement—whether stocking shelves, loading customer vehicles, or staging bulk materials—is governed by clear protocols to ensure the safety of both staff and shoppers. Forklifts, pallet jacks, and other tools are used by trained operators under strict oversight.
Facility Safety & Fire Compliance: Jerry’s maintains compliance with fire codes and hazardous material guidelines, including safe storage of flammable items, proper ventilation, and regular safety audits. Fire extinguishers, sprinkler systems, and exit signage are routinely inspected to ensure readiness.
Delivery & Logistics Management: With a high-volume delivery operation, Jerry’s routes are mapped for geographic efficiency and safety. Load capacities, delivery schedules, and unloading procedures are planned to reduce risk and improve customer satisfaction.
Technology-Driven Oversight: Inventory, equipment maintenance, and scheduling are supported by digital systems that help anticipate needs, reduce downtime, and enhance coordination between departments. These tools ensure every process runs with both speed and precision.
Through these safety-first strategies, Jerry’s Home Improvement delivers a consistent, high-performing retail experience—protecting people, property, and product while upholding the service standards customers have trusted for decades.
HUB International, Jerry’s Home Improvement Auto Report
HUB International, Jerry’s Home Improvement Lost Runs
HUB International, Jerry’s Home Improvement Safety Manuals
Locations
Eugene Oregon
2600 Hwy. 99 North
Eugene, OR 97402
Springfield Oregon
2525 Olympic Street
Springfield, OR 97477
Meet Team HUB
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Charley O'Dell
SVP, Commercial Lines
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Summer Hugh
Sr. Account Manager
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Mindi Crawford
Account Executive
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Jeremy Smith
Claims Advocate
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Merideth Pennington
Claims Advocate
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Sam Orcutt
Account Executive, Large/Complex Risk
Jerry’s Home Improvement represents the kind of stable, well-managed business underwriters value.
As a locally owned, long-standing retailer with deep roots in the community, Jerry’s brings a proven track record of operational consistency, leadership continuity, and a strong commitment to safety—both in-store and across its distribution operations.
From well-maintained facilities to thoughtful employee training programs and customer-focused service, Jerry’s operates with the kind of diligence and care that reflect a top-tier risk profile.
Partnering with Jerry’s is a strong underwriting opportunity—offering alignment with a trusted, community-centered business that prioritizes sustainable practices and proactive risk management.