Welcome Underwriters.
About JAJ Enterprises.
This page has been thoughtfully developed to give you a clear, strategic, and well-rounded understanding of JAJ Enterprises, a trusted national provider specializing exclusively in RV glass replacement and repair.
As you explore the information below, you’ll see how JAJ Enterprises has carved out a unique position in a niche market. Headquartered in Eugene, Oregon, and serving customers coast to coast, the company offers a rare blend of deep technical expertise, white-glove customer service, and streamlined claims handling that few in the industry can match.
JAJ Enterprises isn’t just replacing windshields, they’re protecting memories and mobility. Whether serving a full-time RVer, a seasonal traveler, or a major manufacturer, their team focuses on delivering precise, high-quality installations with minimal disruption. Their mobile service network spans the country, ensuring timely repairs wherever the customer may be, while their in-house insurance coordination team handles the paperwork from start to finish.
Behind the scenes, their operation is powered by experienced leadership, consistent processes, and an unwavering commitment to safety and customer satisfaction. Every job is handled with care and confidence, making them a reliable partner not only to RV owners but also to insurers, OEMs, and service centers.
We believe JAJ Enterprises represents a high-quality insurance risk, anchored by focused operations, specialized talent, and a national footprint that continues to expand. Their reputation for excellence, responsive service model, and steady business growth make them an ideal partner in today’s marketplace.
We invite you to learn more below, and would welcome the opportunity to discuss how we can support JAJ Enterprises through strategic insurance placement and proactive risk management.
Let’s work together to protect and empower a company that keeps America’s RVers safe, moving, and ready for the road ahead.
Safety & Operational Risk Management at JAJ Enterprises
JAJ Enterprises takes a proactive, detail-oriented approach to safety and operational risk management—ensuring that each RV glass installation is completed efficiently, accurately, and with the utmost regard for customer and employee safety. With operations spanning mobile service crews, in-shop installations, and insurance claims processing, the company integrates safety, professionalism, and accountability into every phase of its work.
Key risk management measures include:
Mobile Crew Safety Protocols: Technicians are trained to work safely in a variety of mobile environments—from RV parks and service centers to roadside locations. Standard operating procedures include site assessments, traffic control precautions, and the use of safety cones, PPE, and vehicle-mounted lighting where appropriate.
Glass Handling & Installation Safety: All glass is transported and stored using specialized equipment to reduce breakage and injury risk. Installers follow manufacturer-specific guidelines for adhesives, curing times, and temperature controls, ensuring both safety and quality assurance.
Insurance & Claims Accuracy: The internal team that handles insurance coordination is trained to protect sensitive data, maintain compliance with privacy regulations, and streamline claim processing. This reduces administrative risk while improving the customer experience.
Shop & Facility Safety: For in-shop work, facilities are kept clean, well-lit, and organized to minimize hazards. Tools and equipment are routinely inspected, and workspaces are laid out to support efficient, ergonomic movements during installation.
Ongoing Training & Certification: Technicians and administrative staff participate in regular training to stay current with RV design trends, glass technology, and safety standards. This includes manufacturer certifications, hands-on workshops, and periodic safety briefings.
These practices allow JAJ Enterprises to operate with precision, responsibility, and confidence—delivering high-quality results while protecting the well-being of its team, customers, and business partners across the country.
Operational Efficiency with Safety at the Core
At JAJ Enterprises, operational efficiency isn’t just about completing installations—it’s about doing so safely, consistently, and with a focus on long-term reliability. From nationwide mobile service logistics to in-shop glass replacement and insurance coordination, JAJ integrates precision planning and safety-first practices into every aspect of its operations to support a seamless customer experience.
Key strategies include:
Mobile Service Protocols: Every mobile job, whether at a campground, service center, or roadside, is approached with a detailed plan for technician safety and service quality. Vehicle staging, environmental assessment, and protective equipment use are standardized to reduce risk in the field.
Glass Handling & Installation: Windshield and window replacements are performed using manufacturer-approved methods, specialized tools, and temperature-sensitive adhesives. Glass is stored, transported, and installed by trained professionals following strict quality and safety protocols.
Facility Organization & Safety: In-shop operations follow disciplined workflows with clearly defined work zones, proper ventilation, and organized tool storage. Work areas are maintained for cleanliness and visibility, supporting safe movement and efficient job completion.
Logistics & Scheduling Coordination: With a national footprint, JAJ uses centralized scheduling and routing systems to optimize technician deployment, reduce travel time, and minimize delays. Each service call is pre-screened for job scope, access, and materials, ensuring a smooth execution.
Technology-Enabled Oversight: Service management software supports real-time scheduling, equipment tracking, and claims processing. These tools help streamline operations, anticipate needs, and maintain service standards at scale.
Through these safety-centered strategies, JAJ Enterprises delivers efficient, high-quality RV glass services across the country—protecting its team, customers, and brand while upholding the trusted reputation it’s built in the industry.
Locations
RV Glass Experts, operating as RV Glass Solutions by Coach Glass, provides laminated glass replacement services through a vast network of over 3,000 service locations across the United States. These services are anchored by three extended service centers that offer comprehensive in-shop amenities:
Coburg, Oregon
91302 N. Coburg Industrial Way, Coburg, OR 97408
Elkhart, Indiana
3606 Charlotte Avenue, Elkhart, IN 46517
Lakeland, Florida
1025 Pine Chase Avenue, Lakeland, FL 3381
HUB International, JAJ Enterprises Auto Report
HUB International, JAJ Enterprises Loss Runs
HUB International, JAJ Enterprises Property
Meet Your HUB Team
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Samantha Bradley
SVP, Employee Benefits
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Tracy Vicario
VP, Benefits
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Marcia Hawkins
Account Manager II – Commercial Lines
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Sidnee Johnson
Account Manager II
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Robyn Burgess
Associate Account Manager – Commercial Lines
JAJ Enterprises represents the kind of specialized, well-managed business underwriters value.
As a nationally operating, niche-focused service provider with a strong track record, JAJ offers stability, operational consistency, and a deep commitment to safety, both on the road and within their in-shop service environments.
From professionally trained technicians and standardized mobile service protocols to streamlined insurance coordination and customer-first practices, JAJ operates with precision and care that reflect a strong risk profile.
Partnering with JAJ Enterprises is a quality underwriting opportunity, aligning with a trusted, growing business that prioritizes safety, accountability, and consistent service delivery across a highly specialized field.