HUB + Hampton Inn & Suites Grants Pass
Understanding Your Needs.
Hampton Inn & Suites Grants Pass is part of the trusted Hilton brand. Offering consistent, high-quality hospitality in one of southern Oregon’s most scenic destinations. With a strong focus on guest satisfaction, well-maintained facilities, and a dedicated staff, the property delivers a reliable and comfortable experience for both business and leisure travelers.
Running a hotel requires more than friendly service. It involves managing a complex set of risks, from guest safety and employee liability to property maintenance and reputation management. You need an insurance partner who understands the hospitality industry and can protect your people, your property, and your brand, without adding friction to your operations.
What This Page Is For:
This webpage is a example of how we market your business to insurance carriers. At HUB on Team Haugen, we build tailored underwriting pages to give carriers a clear understanding of your company, operations, and risk profile.
By showcasing your story, strengths, and specific insurance needs, we give underwriters the information they need to quote accurately and competitively. More importantly, it helps us create deeper engagement with underwriters, so we can negotiate from a place of partnership and knowledge, leading to better coverage and better pricing for you.
Safety and Operational Risk Management at Hampton Inn & Suites Grants Pass
As part of the Hilton brand, Hampton Inn & Suites Grants Pass delivers more than comfortable accommodations. It offers a consistent and safe guest experience rooted in operational excellence. That commitment to quality and risk management extends across every area of hotel operations, from front desk and housekeeping to building systems and guest services.
Key risk management measures include:
Guest and Property Safety
The hotel follows Hilton’s corporate safety protocols, which include 24/7 surveillance in public areas, secure keycard access, and regularly tested fire and emergency systems. Staff are trained to identify potential risks and respond quickly to incidents, ensuring a safe and welcoming environment for all guests.
Housekeeping and Facility Cleanliness
Housekeeping staff are trained in the safe handling of chemicals and equipment, with checklists and inspections used to maintain cleanliness standards. Regular deep cleaning and maintenance help reduce slip-and-fall hazards and preserve the hotel’s professional appearance.
Employee Training and Accountability
From onboarding to ongoing refresher sessions, employees participate in training covering safety procedures, incident response, ergonomics, and guest interaction protocols. Leadership reinforces these standards with daily team huddles, inspections, and clear escalation paths for safety concerns.
Maintenance and Systems Management
HVAC, electrical, plumbing, and elevator systems are maintained on a scheduled basis by trained technicians. Preventative maintenance logs and vendor partnerships help reduce system failures, protect property value, and ensure uninterrupted service to guests.
By embedding these practices into daily operations, Hampton Inn & Suites Grants Pass builds on Hilton’s reputation for reliability, cleanliness, and hospitality. Safety and service go hand in hand and both are essential to maintaining the guest trust that drives repeat business.
Operational Efficiency with Safety at the Core
At Hampton Inn & Suites Grants Pass, operational excellence means delivering a seamless guest experience marked by comfort, cleanliness, and care. Behind the scenes, that commitment is supported by structured processes and a safety-first mindset that ensures both guest satisfaction and staff well-being. From check-in to housekeeping to facilities management, every aspect of hotel operations is designed for reliability and efficiency.
Key strategies include:
Streamlined Front Desk and Guest Services
Front desk operations are designed for ease of access, efficiency, and security. Staff are trained to manage check-ins, handle guest concerns swiftly, and maintain secure data handling practices—all while delivering a warm, consistent guest experience.
Housekeeping Coordination and Room Turnover
Daily housekeeping follows a structured cleaning and turnover protocol that emphasizes safety and consistency. Cleaning supplies are safely stored and labeled, ergonomic tools are used to reduce physical strain, and rooms are inspected to meet Hilton’s high brand standards.
Facility Maintenance and Preventative Care
Building systems such as HVAC, elevators, and fire suppression are inspected and maintained on a regular schedule. Preventative maintenance helps reduce downtime, improve energy efficiency, and ensure guest comfort and safety at all times.
Back-of-House Organization and Supply Management
Storage areas, laundry operations, and staff workspaces are organized for safety and functionality. Clear pathways, proper shelving, and inventory controls allow staff to work efficiently while reducing risk of injury or loss.
Technology and Operational Oversight
Digital systems support reservation management, facility monitoring, and guest feedback tracking. These tools provide real-time insight into hotel performance and allow management to quickly respond to maintenance issues or service concerns.
Through these coordinated practices, Hampton Inn & Suites Grants Pass maintains a smooth, dependable operation that reflects both the standards of the Hilton brand and the trust of its guests. Operational efficiency isn’t just a behind-the-scenes function—it’s the foundation of every positive stay.
HUB International, Hampton Inn Grants Pass Property Report
HUB International, Hampton Inn Grants Pass Loss Runs
HUB International, Hampton Inn Grants Pass Safety Manuals
Why We Are the Best Fit for Hampton Inn & Suites Grants Pass
You deserve a broker who understands the hospitality business—and what it takes to protect your guests, staff, property, and reputation day in and day out. HUB International and Team Haugen are the right fit for Hampton Inn & Suites Grants Pass because we:
Understand Hotel Operations:
We specialize in working with limited- and full-service hotels. From guest safety and staff injury prevention to franchise brand compliance and property preservation, we understand the specific risks hospitality operators face.
Deliver Responsive, Personal Service:
Our team is based in Oregon, and we pride ourselves on being available when you need us. Whether it’s a certificate request, claim follow-up, or policy question—we respond quickly, clearly, and with your business in mind.
Customize Coverage Around Your Property:
Your insurance program should reflect the way your hotel actually operates. We tailor coverage to account for guest amenities, building systems, employee roles, and Hilton franchise standards—ensuring nothing gets missed.
Advocate for You Behind the Scenes:
We actively negotiate with underwriters to secure competitive pricing and favorable terms. And when you need support—whether it's reviewing contracts, filing a claim, or preparing for an audit—we step in as a true partner, not just a vendor.
You run a tight ship. You deserve a broker who operates the same way. Let’s work together to protect the people, property, and brand you’ve worked so hard to build.
Your HUB Team
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Logan Haugen
SVP, Commercial Lines, Team Haugen Lead
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Hannah Hardersen
VP, Commercial Lines, Hospitality Focus
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Spencer Haugen
Associate Advisor, Commercial Lines
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Hayden Haugen
Associate Advisor, Commercial Lines
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Don Watson
Client Services Advisor – Commercial Lines
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Linda Shaddon
Sr. Account Manager
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Marcia Hawkins
Account Manager II – Commercial Lines
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Sidnee Johnson
Account Manager II
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Emily Lubman
Workers Comp / Director, Risk Management
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Alexander D’Arcy
Workers Compensation Claims Analyst
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Robyn Burgess
Associate Account Manager – Commercial Lines
Hampton Inn & Suites Grants Pass represents the kind of stable, well-managed hospitality operation underwriters value.
As a well-established Hilton property in southern Oregon, the hotel combines national brand standards with reliable local management to deliver consistent service, strong occupancy, and a commitment to safety and cleanliness.
From well-maintained guest rooms and building systems to structured employee training and a focus on guest satisfaction, Hampton Inn & Suites operates with the type of discipline and care that reflects a high-quality risk profile.
Partnering with Hampton Inn & Suites Grants Pass is a strong underwriting opportunity—offering alignment with a reputable, professionally operated property that prioritizes brand integrity, proactive risk management, and long-term operational success.